Cancellation and Refund

Welcome to Brantoz, your premier destination for high-quality bean bags. These terms and conditions outline the rules and regulations for the use of Brantoz’s website, located at www.brantoz.com.

By accessing this website and/or purchasing our products, we assume you accept these terms and conditions in full. Do not continue to use Brantoz’s website if you do not accept all of the terms and conditions stated on this page.

1. General

1.1. Acceptance of Terms: By placing an order through our website, you confirm that you are legally capable of entering into binding contracts and that you have read, understood, and agree to these terms and conditions.

1.2. Modifications: We reserve the right to update, change, or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

2. Orders and Pricing

2.1. Product Availability: All orders are subject to availability. We reserve the right to discontinue any product at any time.

2.2. Order Acceptance: Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email confirming the dispatch of your order.

2.3. Pricing: Prices for our products are in INR (Indian Rupees) and are subject to change without notice. Prices advertised on our website exclude shipping costs and applicable taxes.

3. Payment

3.1. Payment Methods: We accept payments through Razorpay for payment gateway services.

3.2. Payment Terms: Payment is due upon placement of your order. Orders will not be processed until payment has been received in full.

4. Shipping and Delivery

4.1. Shipping Policy: We offer shipping within India only. Shipping costs and estimated delivery times will be provided at checkout.

4.2. Delivery: Delivery times may vary depending on your location and the shipping method selected. We are not responsible for delays outside our control.

5. Cancellation and Refund Policy

5.1. Cancellation: You may cancel your order within [number] hours of placing it. To cancel an order, please contact us immediately at contact@brantoz.com with your order details. Once an order has been processed and shipped, it cannot be cancelled.

5.2. Refunds: All sales are final. We do not accept returns or offer refunds for any reason, including but not limited to change of mind, suitability, or dislike of the product. If you receive a damaged or defective product, please contact us within [number] days of receiving the item at contact@brantoz.com with details and photos of the damage or defect.

6. Privacy Policy

6.1. Privacy: Your privacy is important to us. Please refer to our privacy policy [insert hyperlink to privacy policy] for information on how we collect, use, and disclose personal information.

7. Limitation of Liability

7.1. Liability: To the fullest extent permitted by applicable law, in no event shall Brantoz, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

8. Governing Law

8.1. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

9. Contact Information

9.1. Contact: For any questions about these terms and conditions, please contact us at contact@brantoz.com.

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